Patient Info

Patient Information

Everything to know before and during your visit to Family Dentistry Inc. in Ashland, MA — from your first appointment to daily home care habits.

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Quick Guide

Six things to know

A short overview of the patient resources maintained by our team. Follow a topic below for details, or call us and we will walk you through it.

First Visit

Guidance on what to bring and how your initial appointment is structured at the practice.

Scheduling

How appointments are arranged and what to do when you need to reach the office about your visit.

Payment Options

The payment methods accepted for treatment and the ways fees can be settled at the office.

Dental Insurance

Information about dental insurance plans and how coverage is handled for your care.

Infection Control

The protocols our office follows to keep every treatment room clean and safe for patients.

Home Care

Daily oral hygiene advice and home care tips to support your dental health between visits.

Your Visits

First Visit & Scheduling

New patients are welcomed at our Ashland office. Our team prepares your chart in advance so the appointment itself stays focused on your oral health, your history, and the questions you would like answered.

To set up or adjust an appointment, call the office at (508) 881-7700. Patient forms are available on the Forms page and can be completed before you arrive.

Bring a current dental insurance card and a list of medications to your first appointment so we can review your history accurately.

At a glance

  • Office location: 37 Main Street, Ashland, MA 01721
  • Telephone: (508) 881-7700
  • Fax: (508) 881-7049
  • Care provided by Dr. Sandra F. Cove, Dr. Sara E. Cove Kehoe, and Dr. Jonell Hopeck

Home care between visits

Home care guidance complements the professional care given in our chair. Brushing, flossing, and regular check-ups form the backbone of preventive dentistry, which sits alongside restorative and advanced treatments offered by the practice.

For the full range of procedures available, see Services.

Costs & Coverage

Payment Options & Dental Insurance

We keep the financial side of your care straightforward and explain it with you at the office.

Patient resources
TopicWhere to go
Payment options Ask us about the payment methods accepted for your treatment when you schedule your visit.
Dental insurance Review plan acceptance and how coverage is handled on the Insurance page.
Forms Complete patient forms in advance from the Forms page.
Questions Call (508) 881-7700 or use the Contact page.

Welcome to the patient information hub for Family Dentistry Inc. in Ashland, Massachusetts, where everything you need to know before and during your visit is gathered in one friendly place. From understanding what happens at your very first appointment to building daily oral care habits that last a lifetime, these resources are designed to take the guesswork out of dental care. We believe informed patients make better partners in their own treatment, so our team has written clear, plain-language explanations of every step. Whether you are scheduling your child's first checkup or preparing for a restorative procedure, take a look around and call us whenever you have a question along the way.

New patients often wonder what to expect from an initial dental visit, and the answer is simpler than most people imagine. Our first visit guidance covers the documents and details worth bringing with you, how the appointment is structured from the waiting room onward, and what a comprehensive oral examination typically involves. We take time to review your dental history, discuss any concerns you have noticed in your teeth, gums, or jaw, and talk through the diagnostic radiographs that help us see what a visual exam alone cannot. Feeling prepared can make a big difference in how comfortable your first appointment feels.

Scheduling is one of those practical details that becomes much easier once you understand how it works. Our scheduling guidance explains how appointment times are arranged, why preventive visits are spaced the way they are, and what to do when you need to reach the office about an upcoming or missed visit. Regular six-month cleanings and checkups form the backbone of preventative care, helping us catch small problems early and keep gum health stable. When life gets busy, a quick conversation with our office is usually all it takes to find a time that works for your family.

Beyond the appointment itself, much of what protects your oral health happens at home between visits. Our home care resources cover brushing and flossing techniques, the role of diet and nutrition in preventing cavities, and the everyday habits that reduce plaque and protect against gum disease. We also discuss early warning signs worth watching for, including sensitivity, bleeding gums, persistent bad breath, or changes in your bite, because noticing these things sooner often means simpler treatment. Consistent, gentle daily care is the single most effective thing anyone can do for their teeth.

Dental treatment works best when you understand the reasoning behind it, so we make an effort to explain our options clearly. Our materials explain the purpose of common procedures such as fillings with composite resin or amalgam, sealants, bonding, root canal therapy, crowns, bridges, dentures, and dental implants. We also outline specialized care including periodontal maintenance, pediatric dentistry, TMJ and TMD therapy, and diagnostic radiography including panoramic imaging and intraoral radiographs. Understanding why a treatment is recommended helps you ask better questions and feel confident about the plan we build together.

Need to Schedule a Visit?

Call our Ashland office and we will find a time that works for your family.